News

23/03/2020 - Royal Mail Price Increase March 2020

SaveMyLight would like to advise that as from 23/03/20 Royal Mail will increase their UK pricing to the following:Continue reading...

20/03/2020 - Returns Involving The Safety Cut Out Feature (PINNED)

SaveMyLight would like to advise customers that as from 01/04/19 the retesting charge for UK customers returning products in Safety Cut Out mode (SCO) will be £...

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20/03/2020 - Customers Overloading Transformers (PINNED)

As the nights draw in more and more customers are keeping their light fittings on for longer.
Some customers are keeping them on all night, which is not recommended.
We are seeing damaged halogen transformers being returned to us with clear ...

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17/12/2019 - 5 Electrical Manufacturers Cease Trading

We are sad to report some of the biggest electronic transformer manufacturers in China have closed their doors for the final time in 2019.
As the Chinese economy continues to go through a downward turn and technology changes manufacturers cannot su...

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01/11/2019 - Reduced Payment Options to Australia, New Zealand & some Middle Eastern Countries

It is with profound regret that SaveMyLight has had to remove some payment options available to certain countries.

We have recently been affected and seen a growing trend in fraudulent sales from a select few countries which have involved goo...

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01/05/2019 - Returns Address

SaveMyLight would like to advise that we have as of 01/05/19 changed our registered business and returns address.

Our new address is:-

SaveMyLight International Ltd
Orchard House
15 Market Street
Telford
Shropsh...

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09/12/2018 - Royal Mail 2018 Last Posting Dates

SaveMyLight would like to advise Royal Mail's last posting dates for 2018 are:-

Tuesday 18th December 2018 - 2nd Class Recorded Signed for items.
Thursday 20th December 2018 - 1st Class Recorded Signed for items.
Satuday 22nd Decemb...

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01/11/2018 - Abusive Calls to Customer Service


We at SaveMyLight pride ourselves on our customer service and the ability to resolve customer problems by telephone rapidly. We are here to help. This is our job.

Problems occur immediately when customers fail to read the guidance notes...

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01/09/2018 - RepairMyLight Goes Live!!

From 1st September 2018, SaveMyLight will be offering a repair service to fix those hard to repair light fittings that customers cannot fix.

Sometimes replacing a transformer is not always the answer and other damage to the internal component...

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16/01/2018 - Repair My Light Goes Live

SaveMyLight would like to announce the unveiling of the new website for RepairMyLight.

The previous version was not very user friendly, but now it has been brought into the 21st century by our web designers

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02/11/2017 - New Paypal Currency Conversion Terms

SaveMyLight has received the following updated terms and conditions which apply to customers making payment in other currencies which is then converted.

5. Currency Conversion

We have amended section 8.2 (Currency Conver...

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05/10/2017 - Eaglerise Cease All Halogen Transformer Production

It is with great sadness that we have to announce that Eaglerise, one of the biggest Chinese companies to ever produce halogen transformers is to cease all halogen transformer production as of the end of this year.
The reason for this is that Eagle...

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26/09/2017 - Customers Not Reading Cut Off Times or Terms & Conditions

Save My Light would like to remind customers that by ticking the four check boxes at checkout means you are agreeing to Save My Light's Terms and Conditions as well as other key information.
Customers cannot progress to making payment until these b...

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22/12/2016 - Customers Claiming Products are Faulty

As is usual around this time of year SaveMyLight sees an influx of customers placing orders for products.

However for some customers the moment the goods arrive the customer claims the goods are faulty.

SaveMyLight would like to remin...

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04/12/2016 - SaveMyLight Visits Hytec

SaveMyLight's Foreign Sales Agent, Miranda Wang met Sean Wu from Hytec Shenzhen today.

Miranda's fantastic business sense and negotiation skills are a credit to her.
Having recently left her job with another lighting company to expand her ...

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20/11/2016 - Shipping to Russia

SaveMyLight have no issue selling items to Russian customers however we are unable to ship any items to Russia.

The reason for this is that Russian customs are continually refusing the entry of our goods to Russia.
Upon this happening we t...

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10/11/2016 - Dongguan Hopestar Electronic Co Ltd

SaveMyLight are proud to announce that we are in talks with Dongguan Hopestar in becoming the UK supplier for their electronic components.

We are in the process of ordering a vast amount of sample models.
When these pass our strict QC then ...

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04/09/2016 - Customer Returns Fraud

SaveMyLight are again seeing a dramatic increase in Returns Fraud.
We are hearing a whole range of unbelievable excuses in an attempt to obtain a refund.

Some customers are DIY test fitting products and unintentionally damaging the produ...

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29/07/2016 - BHS Light Fittings Purchased in Shutdown Sale

SavemyLight would like to advise all customers that purchasing light fittings in the closing down sale from the defunct BHS is extremely risky.
As well as having issues these light fittings will not be guaranteed.

SaveMyLight have seen a su...

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22/02/2016 - Auschwitz Foundation of Belgium

SaveMyLight are pleased to supply the Auschwitz Foundation with our lighting goods.

The Auschwitz Foundation was founded in 1980 by the Belgian Association of former political prisoners in Auschwitz-Birkenau and Silesian Camps and Prisons. It...

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15/12/2015 - Dave Anderson MP

SaveMyLight are honoured to supply Mr Dave Anderson Labour MP for Blaydon Constituency with one of our products.

We wish him well and with the Northern Rail Campaign.

23/11/2015 - Transformers Located in Fireplaces, Cooker Hoods, Conservatories, Kitchens & Bathrooms

SaveMyLight have noticed an increase in halogen transformers and ballasts being fitted to fireplaces, cooker hoods, kitchens and conservatories which are failing at an alarming rate and this is not due to a manufacturing defect in every product.

 ...

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14/11/2015 - Discontinuation of Eaglerise Products

We have been advised by Eaglerise that the following models are being discontinued:-

SET60LV
SET110LV

At present we have stock of these models, but in due course they will no longer be available.

The following manufacture...

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24/06/2015 - Returns Fraud

Once again SaveMyLight is having to reintroduce stronger security checks in relation to Customer Returns. SaveMyLight test every Return. This will increase the time it takes to process Returns.

We had hoped there would be no need to introduce...

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22/06/2015 - Gabriel Scott Furniture & Lighting

SaveMyLight are proud to assist Gabriel Scott with their lighting needs.

Gabriel Scott offer a chic and contemporary line of occasional tables and ...

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10/03/2015 - Fleetwood Town FC

SaveMyLight are very pleased to supply one of our lighting transformers to Fleetwood Town Football Club.

09/03/2015 - PCI DSS Compliancy

Protecting customer's data and financial records is a top priority at SaveMyLight

08/03/2015 - Unclaimed Customer Returns Update

This weekend SaveMyLight had a complete clear out of unclaimed customer returns.
The image below shows over £...

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18/12/2014 - Appointment of Fedex for International Deliveries

SaveMyLight have ceased our international deliveries with DHL due to a second 3.5% price rise and are pleased to announce a new partnership with Fedex. We have negotiated savings in all international territories. Customers will save between 4 and 9 Euro...

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01/12/2014 - Technical Advice

As of 1st December 2014 SaveMyLight are only able to assist customers who have Continue reading...

06/11/2014 - Jindel Ceases Halogen LED Ballast Production

It has been brought to our attention that as of 6th November 2014 Jindel Electronics will no longer produce halogen transformers, LED drivers or Ballasts.

We have been dealing with Jindel for many years, but they have decided to move into the ag...

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25/08/2013 - Customers Ignoring Guidance Notes

Despite repeated warnings on this website and the guidance notes supplied with every purchase of a transformer, customers are still ignoring the need to have items fitted by a Qualified Electrician.

Customers are continuing to telephone or email...

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01/12/2012 - Increased Transformer Returns - No Fault

SaveMyLight has noticed a rise in electronic transformers being returned where the customer assumes the product is 'faulty'.

We would like to remind all customers that not only does SaveMyLight test every transformer before despatch, the manu...

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