Since April 2024 Royal Mail have introduced two new shipping services. They are called UK Tracked 24 and UK Tracked 48.
These new services are NOT a guaranteed delivery service. Royal Mail clearly state these delivery times are their delivery aims which could be longer should a service encounter delays.
Some customers are mistaking these times as a guaranteed delivery service. This is incorrect and will lead to disappointment.
SaveMyLight offers two UK services:
1) Royal Mail Tracked 24
2) Royal Mail Tracked 48
Royal Mail do not class goods as missing or lost until 15 working days have elapsed from the day of shipping.
Although Royal Mail do their best to deliver goods within the delivery aims there may be delays around the country depending on Royal Mail’s current service levels.
Due to Royal Mail’s latest price increase (07/04/26) we have removed Special Delivery by 1.00pm as a delivery option due to the obscene cost for this service.
