HUIBOLONG HTV160L1 ELECTRONIC TRANSFORMER
Hello
I just mount item and item not working (0 volts out)
Regards
RESPONSE
Hello,
All units are tested before dispatch. We do not dispatch faulty units. As I say to customers on a regular basis units will not fail immediately upon arrival.
Please ensure the safety cut out has not engaged. If it has the unit will not work or show any output.
Once the fault or component connected to the light fitting has been rectified the unit will auto reset. Most likely detecting the fault that caused your original unit to fail.
Also depending how you are testing the unit it will ALWAYS show 0v and this is why we ask customers not to test units as it gives the impression the unit is not working when it actually is.
Please explain exactly how you are testing the product?
Kind Regards,
Steven Williams
REPLY
Hello
Thanks for your answer
So, finally i found issue in a bulb support !!!!!
Thanks for help
Nice sunday
Regards
